Returns & Exchanges
Last updated: Draft — not yet published
How returns and exchanges work for custom and ready-to-wear products.
Custom-printed products
Placeholder — to be confirmed by the business
Custom items are printed specifically for you. The conditions under which custom items can be returned, replaced or refunded (for example printing defects or damage in transit) will be confirmed here.
Ready-to-wear products
Placeholder — to be confirmed by the business
The return / exchange window and conditions for non-custom products will be confirmed here.
Damaged or incorrect items
Placeholder — to be confirmed by the business
The process for reporting a damaged or incorrect item (what to share and how soon) will be listed here.
Refunds
Placeholder — to be confirmed by the business
Refund methods and timelines will be confirmed once payments are live.